|
|
|
|
|
|
|
|
|
|
Get Physical (or Digital) with Fulfillment
|
| THINK Enterprise gives you the tools you need to deliver both hard and soft
goods to subscribers. For digital goods and services, THINK Enterprise lets you
control and manage access to subscriber-only content or services, deliver
online downloads from a Web site, or push electronic content to subscribers
through personalized email. If you deliver hard goods, you can rely on THINK
Enterprise to manage order fulfillment, track inventory and even provide
shipping labels.
|
|
|
|
| Feature-Rich Fulfillment |
|
| THINK Enterprise offers flexible, definable processes to select the orders
you want to fulfill, when you want to fulfill them. Processes may be automated
to reduce operator time, and ensure orders don't fall between the cracks.
Summary reports may be automatically generated to show breakdowns of singles,
multiples, regions and so on.
|
|
|
Subscriptions are managed by time, issue or unit, and updated according,
generating mailing labels, output files, email, or any other output you choose.
Keylines specifying customer numbers, quantity, issue dates etc may be created.
Accounting journals are updated appropriately.
|
|
|
For example: An issue based magazine or journal might require different
fulfillment schedules to meet issue delivery times for separate regions around
the world, as well as a flat file for a mailing house in one region, and
formatted labels for laser printing in another. Lastly, the fulfillment
department requires a breakdown of labels sent by region and
quantity. THINK Enterprise can handle all these requirements, being
able to automatically divide orders by region, and handle fulfillment schedules
accordingly. Output data is passed to Crystal reports for formatting -whether
as finished labels, summary reports or flat file for the mailing house.
|
|
|
Hard goods can be shipped according to inventory status, with pick and pack
lists generated. Once again, selection for which goods and which order is
definable down to order level.
|
|
|
All fulfillment processes update the records they select, to provide operators
with clear information about actions that have occurred for the customer.
|
|
| Industry-Class Inventory |
|
| THINK Enterprise allows any back issue or single sale item to be tracked in
inventory. Inventory items work on a first in-first out (FIFO) basis, and may
be split into a primary pick location, and secondary bulk location. Stock may
be moved easily between these as required.
|
|
|
On placing an order, THINK Enterprise compares the number of items
available against the stock on hand, and warns the operator if the stock level
breaches the set threshold limit for low stock. THINK Enterprise may
be set to allow backorders and warn the operator that some items are on back
order. Fulfillment may be managed such that only available items ship, or that
the whole shipment is delayed until all stock for a given order is
available. Enterprise follows standard practice of making a credit card
authorization first, and only settling when the goods have shipped.
|
|
|
Inventory levels may be manually adjusted according to user-defined reasons -
such as a withdrawal for a trade show. Samples may be defined for any item, and
the low stock levels for samples vs paid goods managed as required.
|
|
|
If external vendors are regularly used to provide stock, the vendor's
information, including multiple points of contact may be stored for reference.
|
|
|
|
|
 |
|
|
|
|
About Us
Contact Us |